Seamless vs Fresh Direct

In-depth comparison, December 2018

Seamless vs Fresh Direct: Food Delivery Comparison

Seamless vs. Fresh Direct: Pros and Cons of Each
PROS
CONS
PROS
CONS
  • No significant cons
Seamless vs. Fresh Direct: Comparison Summary
Advantage
Seamless
Criteria
Fresh Direct
Advantage
5.8
Overall Score
Overall Score
3.5
Overall Score
5.0 stars – See brand >
Brand Popularity
4.0 stars – See brand >
Advantage
Seamless
Shipping & Returns Policies
Fresh Direct
Advantage
Free Shipping Policies
Unlikley
Unlikley
Returns & Exchanges Policies
Unlikley
Unlikley
International Shipping Policies
Advantage
Seamless
Payment Options
Fresh Direct
Advantage
Yes
Apple Pay Support
Unlikley
Unlikley
Google Pay Support
Unlikley
Unlikley
Debit & Prepaid Card Support
Yes
Advantage
Seamless
Discount Policies
Fresh Direct
Advantage
Unlikley
Military Discount Policies
Unlikley
Unlikley
Senior Discount Policies
Unlikley
Yes
Promo Code Support
Yes
Unlikley
Black Friday Page
Unlikley
Unlikley
Cyber Monday Page
Unlikley
Advantage
Seamless
Customer Service Features
Fresh Direct
Advantage
Yes
Gift Card Support
Yes
Social Media Presence
Unlikley
Customer Service
Unlikley
Yes
Contact Information Availability
Yes
Advantage
Seamless
Financing Options
Fresh Direct
Advantage
Unlikley
Affirm Financing Support
Unlikley
Unlikley
Afterpay Financing Support
Unlikley
Unlikley
Bread Financing Support
Unlikley
Unlikley
Klarna Financing Support
Unlikley
Advantage
Seamless
Website Features
Fresh Direct
Advantage
Mobile App Availability
Advantage
Seamless
Marketing Programs
Fresh Direct
Advantage
Affiliate Programs
Yes

Seamless vs. Fresh Direct: Comparison Details

Best Free Shipping Policies – Tie
No

Sorry, it appears that Seamless does not offer free shipping.

There may be some shipping discounts offered for special holidays and promotions, but they do not usually ship for free.

You can also go to Seamless's page to stay current on their shipping policies at shipping policies page.

Last reviewed July 22, 2017. Read all 2 free shipping reviews.

Unlikley

It's not clear whether Fresh Direct offers free shipping all the time. Fresh Direct's shipping policies can vary from time to time. It might be best to visit their site to get the latest up to date info on their shipping policies here.

You can always try their homepage to see if they have additional information posted about their shipping policies. They may occasionally post free shipping coupons and deals there too: link.

Last reviewed April 30, 2018. Read all 2 free shipping reviews.

Best Returns & Exchanges Policies – Tie
Unlikley

We researched this, and it does not look like Seamless offers free returns currently. You will find the most current information on Seamless's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Last reviewed July 22, 2017. Read 1 free returns & exchanges review.

Unlikley

We researched this, and it does not look like Fresh Direct offers free returns currently. You will find the most current information on Fresh Direct's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Last reviewed July 11, 2017. Read 1 free returns & exchanges review.

Best Apple Pay Support – Winner: Seamless
Does Seamless accept Apple Pay?
Yes

Yes, you can use Apple Pay at Seamless. You'll find the latest information on Seamless's Apple Pay policies here.

You can also find additional information about Seamless's payment methods here on their homepage.

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Does Fresh Direct accept Apple Pay?
Unlikley

We researched whether Fresh Direct currently takes Apple Pay, but we did not find any information indicating they currently take Apple Pay as a payment option. You might be able to find information about Fresh Direct's Apple Pay policies here.

You can also look on their homepage for additional information on payment methods.

If you find any more updated information about Fresh Direct's Apple Pay policies, we'd love if you shared it here on Knoji. Many shoppers ask this question so you'll be helping other people out.

Last reviewed April 30, 2018. Read all 2 Apple Pay reviews.

Best Military Discount Policies – Tie
Unlikley

Based on our research, it does not appear that Seamless offers a specific military discount. You can check their customer FAQ page for any updated information about Seamless's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 22, 2017. Read 1 military discounts review.

Unlikley

We looked into this, and we did not find any specific military discounts offered by Fresh Direct. You can check this page for more information about Fresh Direct's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 11, 2017. Read 1 military discounts review.

Best Senior Discount Policies – Tie
Unlikley

We could not find any special discounts for senior citizens offered by Seamless. Be sure to check this page for more information about Seamless's senior discounts and offers.

Last reviewed March 20, 2018. Read 1 senior discounts review.

Unlikley

We could not find any special discounts for senior citizens offered by Fresh Direct. Be sure to check this page for more information about Fresh Direct's senior discounts and offers.

Last reviewed May 16, 2018. Read all 2 senior discounts reviews.

Best International Shipping Policies – Tie
Unlikley

We could not find any indication from Seamless that they offer international shipping options. You can find information about Seamless's international shipping policies here.

Visit their homepage to see if they have additional information posted about their international shipping policies. They may occasionally post free shipping coupons and deals there too: link.

Last reviewed March 20, 2018. Read 1 international shipping review.

No

No, Fresh Direct does not ship internationally. Fresh Direct's policy can change so you keep up with the latest information on Fresh Direct's shipping policies on their customer service page.

Alternatively, there are parcel forwarding services for international shoppers that could be the answer if you're willing to go through the extra steps. Each country will have different companies that offer this service each with their own payment methods. It is an extra step, but may be worth looking into if Fresh Direct currently doesn't ship internationally at this time. Good luck with your purchase!

Last reviewed October 26, 2018. Read all 2 international shipping reviews.

Best Gift Card Support – Tie
Does Seamless offer gift cards?
Yes

Yes, Seamless does provide and accept gift cards for their customers. You can purchase a Seamless gift card on their gift cards page here. You can easily check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase.

You might also find more information on Seamless's gift card and e-gift card policies on their homepage here.

Last reviewed October 23, 2018. Read all 2 gift cards reviews.

Yes

Yes, Fresh Direct does provide and accept gift cards for their customers. You can purchase a Fresh Direct gift card on their gift cards page here. You can easily check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase.

You might also find more information on Fresh Direct's gift card and e-gift card policies on their homepage here.

Last reviewed November 12, 2018. Read all 2 gift cards reviews.

Best Affiliate Programs – Winner: Fresh Direct
No

Currently, it does not look like Seamless offers an affiliate program. We checked the major affiliate networks such as Awin, Pepperjam, Conversant, and Rakuten, and we did not find an active program for Seamless. However, this does not mean they have not recently launched an affiliate program, or they may have recently joined an affiliate network. We would recommend checking the following affiliate sites for any updates:

Skimlinks: UnlikelyCheck statusViglink: UnlikelyCheck statusShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: UnlikelyCheck statusCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check Seamless' homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Yes, Fresh Direct does do affiliate marketing, so you can earn commissions by referring new customers to Fresh Direct. Based on our research, here's how they participate in the major affiliate networks:

Skimlinks: UnlikelyCheck statusViglink: YesApplyShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: UnlikelyCheck statusCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check Fresh Direct's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 3 affiliate programs reviews.

Best Google Pay Support – Tie
Does Seamless accept Google Pay?
Unlikley

Based on our research, we could not find any indication that Seamless accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies.

Also, check their homepage for any updates to their payment policies.

Last reviewed April 12, 2018. Read all 2 Google Pay reviews.

Unlikley

We did not find any indication that Fresh Direct accepts Google Pay or Android Pay, so it appears that likely do not accept it. You may check out this page for any updated information on their payment policies.

Check their homepage for any updates to their policies for payment forms accepted.

Last reviewed April 30, 2018. Read all 2 Google Pay reviews.

Best Mobile App Availability – Tie
Does Seamless offer mobile apps?
Not rated yet.
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Winner: Fresh Direct
Unlikley

Currently, we did not find any clear indication that Seamless takes debit cards, prepaid cards, or Visa gift cards, You may check out this page for any updated information on their debit and prepaid card policies.

Also, we recommend checking their homepage for any recent updates to their payment policies.

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Yes, you can pay at freshdirect.com using a debit card, Visa prepaid card, or other prepaid debit cards. Fresh Direct does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies.

Hope you're able to checkout with your debit card. Let us know in the comments here if you find any additional information about Fresh Direct's debit card policies. You can also check their homepage for additional help about their payment methods.

Last reviewed June 16, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Tie
Does Seamless offer promo codes?
Yes

Yes, Seamless offers discount codes and promo codes actively. So far this year (in 2018) Seamless has offered 224 total coupon codes to customers. In 2017, Seamless offered 4 codes. Here's a complete list of current Seamless promo codes.

If you're looking to promote and submit coupon codes for Seamless we recommend submitting them to Dealspotr.

If Seamless has no active promo codes right now, you can also check Dealspotr for additional types of Seamless coupon codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional promo codes listed on the Seamless homepage.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Yes

Yes, Fresh Direct does offer promo codes quite frequently. So far, Fresh Direct has offered 13 total coupon codes in 2018, and they offered 6 codes last year (in 2017). You can find a complete list of current Fresh Direct coupon codes on this page.

If you're looking to promote and submit coupon codes for Fresh Direct we recommend submitting them here.

If Fresh Direct has no active promo codes right now, you can also check Dealspotr for additional types of Fresh Direct discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional Fresh Direct promo codes listed on the Fresh Direct website.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Best Customer Service – Tie
Unlikley

Better Business Bureau (BBB)

Seamless has a lower rating on BBB of between D- to D+. The Better Business Bureau has enough data on Seamless to assign a grade to them, and they've assigned them a lower score, indicating some potential issues. Most likely, Seamless has responded in a satisfactory manner to some, but not all, customer complaints. It is likely that some customer complaints were not resolved to the satisfaction of the customer, leading to their decreased BBB rating.

You can see Seamless' BBB rating and scorecard here.

Glassdoor

Seamless has neutral to slightly positive feedback on Glassdoor. Out of 25 ratings Seamless has received a 3 star rating by current and former employees. This indicates that Seamless likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.

You can see Seamless' Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned Seamless about average to slightly below average ratings on Trustpilot. Consumers have posted 719 ratings on Trustpilot and given them roughly 3 stars. It appears that users on Trustpilot who have used Seamless may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see Seamless' Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Seamless.

Generally, the feedback on Seamless among Redditors has been neutral. People had mixed reviews of Seamless on this Reddit thread and the average feedback seemed to be neutral.

You can see the full Reddit thread on Seamless here.

Last reviewed July 3, 2018. Read all 2 customer reviews reviews.

Unlikley

Yelp

Generally, the feedback on Fresh Direct on Yelp has been about average to slightly below average. They've been rated at approximately 3 stars by customers on Yelp. It appears that users on Yelp who have experience with Fresh Direct locally are have had some issues Fresh Direct's customer service, but generally have had a satisfactory experience with them.

You can see Fresh Direct's Yelp reviews here.

Better Business Bureau (BBB)

Fresh Direct has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Fresh Direct to grade them, and they've assigned them a positive score. Most likely, Fresh Direct has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see Fresh Direct's BBB rating and scorecard here.

Glassdoor

Fresh Direct has neutral to slightly positive feedback on Glassdoor. Out of 211 ratings Fresh Direct has received a 3 star rating by current and former employees. This indicates that Fresh Direct likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.

You can see Fresh Direct's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned Fresh Direct about average to slightly below average ratings on Trustpilot. Consumers have posted 4 ratings on Trustpilot and given them roughly 3 stars. It appears that users on Trustpilot who have used Fresh Direct may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see Fresh Direct's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Fresh Direct.

Generally, the feedback on Fresh Direct among Redditors has been negative. Most of the responses to this thread about Fresh Direct were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on Fresh Direct here.

Last reviewed July 22, 2018. Read all 2 customer reviews reviews.

Best Affirm Financing Support – Tie
Unlikley

It's not clear whether Seamless accepts Affirm financing as a payment option. You might be able to find information about Seamless's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed July 10, 2018. Read all 2 Affirm financing reviews.

Unlikley

It's not clear whether Fresh Direct accepts Affirm financing as a payment option. You might be able to find information about Fresh Direct's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed November 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikley

We looked, but could not find any info on if Seamless accepts Afterpay financing. You might be able to find information about Seamless's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 8, 2018. Read all 2 Afterpay financing reviews.

Unlikley

We looked, but could not find any info on if Fresh Direct accepts Afterpay financing. You might be able to find information about Fresh Direct's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed November 12, 2018. Read all 2 Afterpay financing reviews.

Best Bread Financing Support – Tie
Unlikley

We looked, but could not find any info on if Seamless accepts Bread financing. You might be able to find information about Seamless's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 8, 2018. Read all 2 Bread financing reviews.

Unlikley

We looked, but could not find any info on if Fresh Direct accepts Bread financing. You might be able to find information about Fresh Direct's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed October 26, 2018. Read all 2 Bread financing reviews.

Best Klarna Financing Support – Tie
Unlikley

We looked, but could not find any info on if Seamless accepts Klarna financing. You might be able to find information about Seamless's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 8, 2018. Read all 2 Klarna financing reviews.

Unlikley

It's not clear whether Fresh Direct accepts Klarna financing as a payment option. You might be able to find information about Fresh Direct's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed October 26, 2018. Read all 2 Klarna financing reviews.

Best Contact Information Availability – Tie
Yes

You can contact Seamless via their customer service contact page.

You can also contact Seamless through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pagePinterest profileTwitter pageYouTube profile

Good luck finding Seamless' contact information. If you find any additional information on how to contact Seamless please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

You can contact Fresh Direct via their customer service contact page.

You can also contact Fresh Direct through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pagePinterest profileSnapchat addressTwitter pageYouTube profile

Good luck finding Fresh Direct's contact information. If you find any additional information on how to contact Fresh Direct please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikley

It does not appear that Seamless offers a specific teacher discount. You can check this page for more information about Seamless's educator discounts and offers.

You might also check out their homepage to see if they've posted any additional information about educator discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikley

It does not appear that Fresh Direct offers a specific teacher discount. You can check this page for more information about Fresh Direct's educator discounts and offers.

You might also check out their homepage to see if they've posted any additional information about educator discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 15, 2018. Read all 2 teacher discounts reviews.

Best Black Friday Page – Tie
Unlikley

It's not clear whether Seamless is offering any Black Friday deals or sales this year. It might be best to visit their site to get the latest, up-to-date info on any current deals, here.

You can always try Seamless's homepage as well to see if they have additional information posted there. They may occasionally post coupon codes and deals, too: link.

Last reviewed November 20, 2018. Read all 2 Black Friday ad reviews.

Unlikley

We looked, but could not find any info on whether Fresh Direct is offering any Black Friday deals this year. You might want to check their customer service page for any updates.

Also, we recommend checking Fresh Direct's homepage for additional information.

Last reviewed November 22, 2018. Read all 2 Black Friday ad reviews.

Best Cyber Monday Page – Tie
Unlikley

We looked, but could not find any info on whether Seamless has an official Cyber Monday page this year. You might want to check their customer service page for any updates.

Also, we recommend checking Seamless's homepage for additional information.

Last reviewed November 20, 2018. Read all 2 Cyber Monday ad reviews.

Unlikley

It's not clear whether Fresh Direct is offering any Cyber Monday deals or sales this year. It might be best to visit their site to get the latest, up-to-date info on any current deals, here.

You can always try Fresh Direct's homepage as well to see if they have additional information posted there. They may occasionally post coupon codes and deals, too: link.

Last reviewed November 24, 2018. Read all 2 Cyber Monday ad reviews.